What is the typical cost of a room per night?
A full breakdown of our room prices can be found on our Real-Time Booking page. Thanks to the flexibility of this state of the art system we are able to vary our prices, offering you the best deals possible in low season and when there are late cancellations.

Are the prices per person or per room?
The prices are per room; single, double, twin, triple or suite.

What’s the cancellation policy?
Should you need to cancel a booking you must do so more than 48 hours before you are due to arrive by clicking on the appropriate link in your confirmation email, otherwise you’ll be charged the first night of your booking.

What time can we check in? What time do we have to check out?
Check in is after 2pm, check out should be before 12. If these times cause you any inconvenience you’re welcome to leave your luggage with us.

How do we get there?
Siracusa is fairly modest in size and the Hotel del Santuario is right by the Umberto I Hospital. Check our Location page for full instructions. As for getting around Sicily, we recommend you take the bus rather than the train. Check our Useful Links page for help.

Do you allow pets?
Yes, small animals – please don’t bring any lions or tigers. Please let us know in advance.

Can we park near the hotel?
Yes, we provide free parking for our guests.

Can you suggest an itinerary for our visit?
Of course, our concierge will be happy to assist you in all aspects of planning your trip. If you plan to visit other cities in Italy check our Useful Links page for similar hotels in Catania, Rome, Florence, Venice and Milan.

Are you close to the beach?
We’re a short bus ride away from some of the finest beaches in Europe, maybe even the world.

Which credit cards do you accept?
American Express, Visa, Euro/Mastercard.

Are taxes and extra costs included?
Yes, everything is included in the price you see, even breakfast.